Guest Playbook · Pigeon Forge, TN

Lightning Bug
Holler

Everything you need for a seamless, wonderful stay — from your door code to making pizza in the backyard.

Welcome to the Holler 🌙

We're so glad you chose Lightning Bug Holler. This playbook covers everything — check-in, WiFi, TV, the pizza oven, the arcade machines, and more. Keep it handy throughout your stay.

Questions? Reach out to Vivi anytime through your booking platform. We want your stay to be effortless and unforgettable.

🏡

Arrival, Access & House Rules

🔑
Your Door Code
Sent before check-in
You'll receive your unique code in a message from Vivi before arrival. Works for the front door AND the pool door.
🕒
Check-in / Check-out
3:00 PM — 10:00 AM
Need a different time? Message Vivi.
🚗
Parking
Driveway Only
Fits 2 full-sized SUVs + 2 motorcycles.
📍
Address
3329 Spring Stone Way
Pigeon Forge, TN 37863
RULES
House Rules — Quick Read
Quiet hours · hot tub · pets · security
  • Quiet hours: 10:00 PM – 7:00 AM. Please be mindful of resort neighbors.
  • Hot tub: Damage or excessive debris = $200 charge.
  • Security camera: Doorbell camera at front entrance. Tampering = immediate cancellation, no refund.

🐾 Pet Policy

  • Maximum 2 dogs per stay, each under 30 lbs.
  • No cats. No aggressive or restricted breeds (Pit Bull–type, Rottweilers, Dobermans, Presa Canarios, Wolf hybrids, or similar).
  • Dogs must be leashed at all times outside the cabin.
  • Pets left alone inside = guest-provided kennel or crate required. No free-roaming unattended.
  • Clean up after your pets. One waste bag roll provided. Dispose in outdoor refuse cage or resort dumpsters.
  • Guests responsible for all pet damage and extra cleaning costs.

⚠️ Property Safety

  • Hillside: The backyard hillside is steep. Please stick to the decks and designated outdoor spaces.
  • Winter guests: Salt is available on the property for the steps and parking deck.
Questions? Message Vivi anytime through your booking platform. We hope you have an incredible stay at Lightning Bug Holler! 🌙
Pool Room Guidelines
Safety · rules · equipment

🛡️ Safety First

  • Children must be supervised at all times in the pool area.
  • No diving or rough play in or around the pool.
  • No running on the pool deck.
  • Please report any issues immediately so we can address them quickly.

🚫 What to Avoid

  • No glass in or around the pool area.
  • No food or drinks in the pool.
  • No pets in the pool.
  • Please use the towels provided — not bedding or bath towels.
  • Dry off before walking through the cabin.

⚙️ Equipment & Environment

  • Need to top off the water? Dedicated hoses are provided at both the pool and hot tub. Fill the pool to the halfway point on the top row of tiles, and the hot tub to 1–2" above the jets.
  • Keep exterior doors closed to help control humidity.
  • Do not adjust the mini split, pool equipment, or dehumidifier settings.
  • Do not tamper with pool controls or mechanical equipment.
  • Please do not move or adjust the pool safety alarm or the hot tub chlorine floater.
🔧 Pool Service Day: The pool is serviced every Wednesday between 10:00 AM and noon. The technician has his own entry code and will knock on arrival — quick visit, in and out.
Checkout Instructions
Check-out by 10:00 AM · Keep it simple
⏰ Check-out time is 10:00 AM. No need to stress — we keep it simple. Just a handful of basics and you're on your way.

🗑️ Kitchen & Trash

  • Clear out any leftover food from the refrigerator.
  • Bag up the trash and take it to the outdoor bear-proof cage — code is 912. Be sure the doors close all the way to keep critters out. You're also welcome to use the resort dumpsters down by the pool area.
  • Load the dishwasher with any dirty dishes and start it running.

🛁 Towels

  • Gather all used towels and leave them on the bathroom floor — no need to fold or hang them.

🚪 Heading Out

  • Turn off lights throughout the cabin. It's fine to leave any neon signs on — and don't worry about the porch lights, they're on timers.
  • Lock both doors — front and back — on your way out.
  • Please leave the beds as-is — no need to strip, make, or remake them. That one's on us!
  • Please don't touch or move the pool safety alarm or the hot tub chlorine floater.
Safe travels, and come back anytime! We'd love to host you again at Lightning Bug Holler. 🌙
— Vivi & Tommy
📶

WiFi & Internet

Eero Pro 7 Mesh WiFi
High-speed · whole-property coverage · no dead spots
Network Name
SpectrumSetup-89DE
Password
possibleanalysis669
  • 1Open WiFi settings and select SpectrumSetup-89DE
  • 2Enter password: possibleanalysis669
  • 3Connected! The eero mesh network extends coverage to all areas of the house — signal follows you automatically.
📶 How it works: The Spectrum router is secured on the main floor and managed remotely by us. The eero mesh nodes throughout the house keep your signal strong everywhere — you never need to touch the router.
🔧 WiFi issues? Message Vivi through your booking platform and we can fix most problems remotely — usually within minutes. No need to reboot anything on your end.
📺

TV & Streaming

XUMO
Smart TV & Streaming
Netflix, Hulu, Disney+, YouTube & live TV
📍 3rd Floor · Game Room

Samsung QN-Q7FA QLED · Xumo Stream Box

  • 1Press Power (top right of remote) to wake TV and box together.
  • 2Use the navigation ring to browse; OK to select.
  • 3Press Home anytime to return to the main menu.
  • 4Voice search: Hold mic button and say a show, movie, or app name.
  • 5Press right arrow from home to open the full live TV channel guide.
💡 Fastest way: Hold mic and say it — "Play Yellowstone" or "Open Netflix" both work great.
🔧 Black screen? Press Input (top left) to cycle TV inputs until you see the Xumo home screen.

🔧 Remote not responding? Fresh AAA batteries are on top of the refrigerator in the kitchen.
Gaming
Play without a console · or plug in your own
📍 3rd Floor · Game Room
🎮 No console? No problem. The game room TV is a Samsung QN-Q7FA QLED with Samsung Gaming Hub built right in. Connect a Bluetooth controller, sign into Xbox Game Pass or GeForce Now, and start playing — nothing to plug in or download.

Option 1 — Play via Gaming Hub (no console needed)

  • 1Press Home on the TV remote and select Gaming Hub from the menu.
  • 2Inside Gaming Hub, select the controller icon and put your controller into Bluetooth pairing mode. PS4, PS5 DualSense, and Xbox controllers all pair directly.
  • 3Choose Xbox Game Pass or GeForce Now and sign in with your existing account.
  • 4Pick a game and play — everything streams over WiFi, nothing downloads.
📋 What you need: Xbox Game Pass Ultimate (~$15/mo) gives access to 400+ games. GeForce Now has a free tier — or paid tiers for 4K. Both work with PlayStation and Xbox controllers.

Option 2 — Bring your own console (PS4/PS5, Xbox, Switch)

  • 1Plug an HDMI cable from your console into any open HDMI IN port on the back of the TV. Note the port number.
  • 2Power on both. The TV usually auto-switches — if not, press Source (top-left of remote) and pick the right HDMI input.
  • 3When done, press Source and select Xumo to return to streaming.
🔧 Black screen after plugging in? Press Source and confirm the correct HDMI number is selected. Pressing the PS/Xbox button on your controller often triggers auto-detection.
D.IN
Bluetooth Soundbar
Stream music from your phone · wireless subwoofer included
📍 3rd Floor · Game Room

Samsung HW-Q600C · 3.1.2ch Dolby Atmos Soundbar

📍 Game room, 3rd floor. This soundbar operates as a standalone Bluetooth speaker — it's not connected to the TV. Use it for music, karaoke, or any audio from your phone while you're gaming or hanging out.
  • 1Press the Power button on the soundbar or remote to turn it on.
  • 2Press Source until the display shows BT (Bluetooth).
  • 3On your phone, open Settings → Bluetooth and look for Samsung HW-Q600C in the available devices list. Tap to pair.
  • 4Play audio from any app — it routes through the soundbar and the wireless subwoofer.
  • 5Adjust volume from your phone or using the +/− buttons on the soundbar remote.
🔊 Subwoofer: The wireless subwoofer pairs to the soundbar automatically on power-on — its LINK light glows solid blue when it's connected and ready.
🔧 Phone won't find the soundbar? Make sure the display shows BT — press Source to cycle through inputs until it does. If another device is already paired, disconnect it first.

🔧 Subwoofer silent? If its LINK light is blinking, unplug it for 10 seconds and plug back in.
Outdoor TV & Streaming
Watch while you grill · same Xumo experience as indoors
📍 Back Deck

Samsung UN65DU8000 · 65" 4K UHD Crystal

  • 1Press Power (top right of remote) to turn on the TV and Xumo box together.
  • 2Use the navigation ring to browse; OK to select.
  • 3Press Home anytime to return to the main menu.
  • 4Voice search: Hold the mic button and say a show, movie, or app name.
  • 5Press right arrow from home to open the full live TV channel guide.
💡 Fastest way: Hold mic and say it — "Play Yellowstone" or "Open Netflix" both work great.
☀️ Sun glare? Lower the Coolaroo roller shade — the afternoon sun hits the screen from the west and the shade eliminates it completely.
🔧 Black screen? Press Input (top left of remote) to cycle inputs until you see the Xumo home screen.

🔧 Remote not responding? Fresh AAA batteries are on top of the refrigerator in the kitchen.
⚠️ Weather: The TV is mounted under the covered deck, but please don't leave it on in heavy rain or strong wind.
🌡️

Heating, Cooling & Fans

72° AUTO COOL MODE MENU FAN +
Thermostat
Central heat & air · Heat / Cool / Auto
📍 All Three Floors

Honeywell Home T6 Pro · Model TH6220WF2006

✅ Guests are welcome to adjust the thermostats — there's one on each floor. Set it to whatever's comfortable for you!
  • 1Press Mode to cycle: Heat / Cool / Auto / Off.
  • 2Use + / − to set your desired temperature.
  • 3Press Fan to toggle Auto (recommended) or On (continuous).
  • 4Large number = current temp · Smaller = your set point.
💡 Best setting: Mode = Auto, 68–72°F. The system heats or cools as needed.
🔧 Not responding? Make sure Mode isn't "Off." Allow 5–10 min after a change. Blank display = check circuit breaker.
DAIKIN
Mini-Split & Dehumidifier
Pool room climate control · locked settings
📍 Bottom Floor · Pool Room
🔒 Please do not alter these settings. The mini-split and dehumidifier in the pool room must remain on and at a constant temperature at all times. This is required for the sanitation and safety of the pool. These controls are locked — if you have a comfort concern in this area, message Vivi and we'll help.
Tower Fan
High velocity · 3 speeds · adjustable aim
📍 3rd Floor · Game Room

Honeywell TurboForce Fan · HT900 Series

  • 1Plug in and press the power button.
  • 2Press again to cycle Low → Medium → High.
  • 3Tilt the head to aim airflow.
  • 4Press and hold to turn off, or unplug.

Kitchen Appliances

MAX
Espresso Machine
Espresso · Lungo · Cappuccino · Macchiato · Coffee 8oz
📍 Main Floor · Coffee Bar

Lavazza Classy Plus · LB 400 · Blue/Expert capsules

Uses Lavazza Blue or Expert capsules — selection is in the cabinet.

  • 1Fill the water tank (right side) to the MAX line.
  • 2Press On/Standby. Buttons blink while warming — ready when blinking stops (~30–45 sec).
  • 3Place your cup under the spout.
  • 4Lift the chrome lever, insert a capsule, close firmly.
  • 5Press your drink: Espresso, Lungo, Coffee 8oz, Macchiato, or Cappuccino.
  • 6Machine stops automatically. Empty the capsule tray when full.
🥛 Milk drinks: Attach the glass milk vessel first. Fill with cold milk to the MIN line.
☕ Double shot: Press Double Shot first, then drink button, using an "Espressox2" capsule.
🔧 Buttons blinking? Water tank empty — refill to MAX.

🔧 Capsule stuck? Open and close the lever to release, then empty the capsule tray.
☕ Pods: You'll find them stored with the espresso maker. Need more? Order this exact kind on Amazon — select Next Day Delivery, as standard shipping trucks cannot reach the property. Even better: let us know before your stay and we'll have extra pods ready!
Electric Kettle
Pour-over coffee · tea · instant noodles
📍 Main Floor · Coffee Bar

Electric Gooseneck Kettle · Pour-over style

  • 1Fill through the lid — don't exceed the MAX line.
  • 2Place on the base and plug in.
  • 3Switch ON. Boils and auto-shuts off when done.
  • 4Use the gooseneck spout for a slow, controlled pour.
⚠️ Safety: Never run the kettle empty. Water only. Keep away from children while hot.
Popcorn Maker
Hot air · no oil needed · use ½ bag per session
📍 3rd Floor · Game Room

Nostalgia Vintage Popcorn Maker · NHAP501

Popcorn bags are provided — use ½ of one bag per session (fill only to the line inside the measuring cup).

  • 1Place on a flat surface. Attach Top Housing to Base.
  • 2Place a large bowl under the Popcorn Chute.
  • 3Remove Measuring Cup. Switch ON. Heat for 3 minutes.
  • 4Switch OFF. Fill cup to the line only — do not overfill.
  • 5Pour into Popping Chamber, replace cup, switch back ON.
  • 6Popcorn bursts into the bowl within minutes!
  • 7When slowing to 1–2 pops/second, turn OFF. Cool 10 min before next batch.
⚠️ Important: Do NOT put oil, butter, or anything other than kernels into the Popping Chamber. Add toppings to the bowl afterward.
🍿 Seasoning tip: Spritz with olive oil so seasonings stick. Try parmesan + garlic, or cinnamon sugar for sweet kettle corn.
🔧 Smoke or burning? Unplug immediately — chamber was overfilled. Cool fully before trying again.
Slow Cooker
Set it & forget it · Low 6–8h · High 3–4h
📍 Main Floor · Kitchen

KOOC Slow Cooker · 6-Quart Digital

  • 1Add ingredients to the ceramic insert. Secure the lid.
  • 2Plug in and select: Low (6–8 hours) or High (3–4 hours).
  • 3Switch to Keep Warm when done if you're not ready to eat.
  • 4Unplug when finished. Insert and lid are hand-wash only.
💡 Pro tip: Don't lift the lid while cooking — each peek adds 20+ minutes.
🔥

Outdoor Amenities

Pizza Oven
Ready in 12 min · cooks a full pizza in under 5 · 950°F
📍 Back Deck

    Halo Versa 16 · Model HZ-1004

  • 1Connect the propane tank and open the valve.
  • 2Press and hold the igniter while turning the burner knob to light.
  • 3Preheat 12 minutes — the stone must be fully hot.
  • 4Slide pizza in with the peel, close the lid. Cook 3–5 minutes, rotating halfway.
  • 5Remove pizza. Turn burner Off, close propane valve.
🍕 Dough tip: Recipe booklet stored near the oven — traditional pizza dough recipe inside. "00" flour makes the best crust.
🔄 Auto-rotation: Use the AC adapter or batteries for the motorized platform — hands-free even cooking.
🔧 Won't ignite? Confirm propane valve fully open. Hold igniter 3 full seconds. If no luck, use a long lighter through the side opening.
Gas Grill
Natural gas · 3-burner · no tank to refill
📍 Back Deck

    Weber Genesis E-325s · Natural Gas

  • 1Open the grill lid before igniting — always.
  • 2Turn a burner knob to START/HI and press the igniter button (lightning bolt).
  • 3Light remaining burners — they'll catch from the first.
  • 4Close lid and preheat 10–15 minutes.
  • 5When done, turn all knobs to OFF.
💡 Two-zone cooking: One side on High, one on Low — sear hot, finish cool.
🔧 Won't ignite? Press igniter several times on START/HI. Still nothing? Try these in order:

1. Swap the AA battery — the igniter battery compartment is mounted on the grill frame (inside the cabinet area). Pop it open, replace the AA, and try again.
+ Open left cabinet door · battery module hangs from top of cabinet

2. Manual light — if the igniter still won't fire, turn a burner to START/HI, hold a long lighter near the burner, then turn on the gas. Never light with the lid closed.
Outdoor Bluetooth Speakers
Waterproof · stereo pair · connect as "The Rock"
📍 Bottom Floor · Pool Room · Behind the blue arm chairs

Victrola Rock Speakers · ITSBO-513P5

  • 1Hold Power on each speaker's side panel for 3 seconds to turn both on.
  • 2On Speaker 1: press Power once. On Speaker 2: press Power twice.
  • 3Wait 5–10 seconds for a beep — speakers are synced.
  • 4On your device, go to Bluetooth and select "The Rock".
  • 5A beep confirms pairing. Hit play!
  • 6To turn off: hold Power on either speaker for 3 seconds.
📶 Range: Stay within 33 feet for best audio.
🔧 Only one speaker playing? Turn both off, wait a moment, repeat sync steps.

🔧 Need to charge? Micro USB cables in outdoor storage. Full charge ~6 hours.
Outdoor Roller Shade
Wand operated · blocks sun & wind
📍 Back Deck
  • 1Find the wand hanging from the shade bracket on the side.
  • 2Rotate clockwise to lower the shade.
  • 3Rotate counter-clockwise to raise and roll back up.
💡 Tip: Roll it back up in strong wind — it'll last much longer.
Charcoal Odor Bags
You may notice these around the cabin — here's what they are

Small fabric bags in closets, bathrooms, and near the fridge are activated charcoal odor absorbers — they keep air fresh without chemicals or fragrance.

✅ Totally safe: Chemical-free, odorless, and pet-friendly. Please leave them in place — they're doing their job!
🎮

Games & Entertainment

Lightning Bug Holler comes loaded for game night — classic arcades, air hockey, backyard darts, card games, and smart lighting to set the mood.

VS STREET FIGHTER II
Street Fighter II
Full-size Arcade1Up cabinet · no quarters needed
📍 Game Room
  • 1Plug in the cabinet and flip the power switch on the back.
  • 2Use the joystick and buttons to select your fighter at the character screen.
  • 3Player 2 uses the second set of controls on the right side of the panel.
💡 2 players: Both control panels are active at the same time — no setup needed. First to win 2 rounds takes the match.
MS. PAC-MAN / GALAGA
Ms. Pac-Man / Galaga
Two classics in one Arcade1Up cabinet
📍 Game Room
  • 1Plug in and power on — the cabinet boots straight to the game select screen.
  • 2Press Player 1 Start to launch Ms. Pac-Man, or toggle to Galaga from the menu.
  • 3Use the joystick to move. No buttons needed for Pac-Man — just the stick.
👾 Galaga: Press the button to fire. Hold for a faster shot rate. Let an enemy capture your ship — then shoot it free to get double firepower!
0 : 0
Air Hockey Table
72" American Legend · digital scoreboard
📍 Game Room
  • 1Plug in the table — the air blower and scoreboard start automatically.
  • 2Each player takes a mallet and lines up at their end.
  • 3Drop the puck in the center to start. Score by knocking the puck into your opponent's goal.
  • 4First to 7 points wins.
💡 House rule: No hand on the puck, no lifting the mallet off the table. Everything else goes.
PopDarts
Safe backyard darts · no sharp tips · all ages
📍 Backyard
  • 1Set up the board in the backyard — it stakes into the ground or leans against a flat surface.
  • 2Stand at the throwing line and take turns tossing darts at the board.
  • 3Score based on where your dart lands — bullseye scores highest.
📋 Full rules: Visit popdartsgame.com for official scoring, game modes, and tournament rules.
✅ Kid-safe: The tips pop on contact — no sharp points. Great for kids and adults alike.
TACO CAT
Tabletop & Card Games
Rainy day or game night — all included
📍 Location TBD — ask Vivi

Look for games in the living area cabinet or game shelf.

🃏 Taco Cat Goat Cheese Pizza Poolside 🎲 Left Right Center 🏒 GoSports Tabletop Game
🎲 Left Right Center: Each player starts with 3 chips. Roll up to 3 dice. L = pass left · R = pass right · ★ = pot · dot = keep. Last player with chips wins the pot!
🃏 Taco Cat: Flip cards while saying "Taco, Cat, Goat, Cheese, Pizza" in order. When the spoken word matches the card — everyone slaps the pile! Last to slap takes the pile. Get rid of all your cards to win!
Govee Smart String Lights
App-controlled · color changing · set the mood
📍 All Three Decks · Outside
  • 1Make sure lights are plugged in and switched on at the outlet.
  • 2Star curtain lights: Use the included remote to cycle through 8 modes.
  • 3Govee string lights: Download the free Govee Home app (iOS/Android) and follow in-app pairing to control from your phone.
💡 Game night tip: Set Govee lights to deep amber or color-cycling mode while playing the arcades — next-level atmosphere.
🛋️

Furnishings & Extras

Sleeper Sofa
Flip-over bed · clears in 60 seconds · no cushion removal

Latitude Run® Monreal 72.9″ Round Arm Sofa Bed · Owner Manual (Wayfair)

How to use the flip-over sleeper sofa — step by step diagram

🛋️ Sofa → Bed

  • 1Clear the area — you'll need 5–6 feet of open floor space in front of the sofa. The whole frame unfolds forward.
  • 2Find the hidden handle — reach behind the top center of the backrest cushions and grip the fabric loop or handle integrated into the frame.
  • 3Initiate the flip — pull the backrest toward you and downward. You're rotating the entire back assembly forward over the seat cushions, not just folding it.
  • 4Guide the frame — as the backrest rotates forward, the seat cushions tuck underneath and the metal bed frame extends. Keep a steady grip to control the descent.
  • 5Lower to the floor — continue the rotation until the bed frame legs meet the floor. The backrest cushions are now face-down, forming the foot-end support.
  • 6Add the pillows and sheets we provide — bed is ready.
💡 First time? The mechanism is spring-assisted — once you get past the midpoint of the flip, the frame lowers itself. Don't fight it, just guide it down slowly.

🌅 Bed → Sofa

  • 1Remove all bedding and pillows.
  • 2Lift from the foot of the bed — grip the frame at the far end and push up and back.
  • 3The mechanism tucks itself back — guide it upright until the backrest locks into sofa position.
🔧 Frame feels heavy coming up? Make sure all bedding is removed first — extra weight fights the spring assist. Use both hands and push steadily rather than in one fast motion.
Wooden Folding High Chair
For guests traveling with little ones
📍 Where to find it: Folded and stored in the bedroom closet. Pull it out before mealtime and fold it back up when you're done to keep it out of the way.
  • 1Unfold: Stand the chair upright and spread the legs until you hear or feel the frame lock open.
  • 2Attach the tray: Slide the tray onto the front arms until it clicks into place on both sides.
  • 3Seat your little one and fasten the 5-point harness — both shoulder straps, both waist clips, and the crotch strap.
  • 4Give the chair a gentle shake to confirm it's stable before stepping away.
  • 5To fold: Remove the tray, lift your child out, then squeeze or press the frame release and fold flat for storage.
⚠️ Safety reminder: Never leave a child unattended in the high chair, even with the harness fastened. Always use the harness — it prevents sliding, not just tipping.

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